Present your brief in the most assumption-free way you can. Be as clear as you can about everything – even the things you don’t know.
Be curious and ask questions about your design consultant’s process and how you can contribute to that in a positive way. You might even be part of a co-creation process or workshop that can be both enlightening and rewarding.
Above all ask for a plan, agree way of working, and confirm how you like to communicate.
